-
| Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock. |
-
| Adjust or modify equipment to enhance equipment performance or to respond to customer requests. |
-
| Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods. |
-
| Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks. |
-
| Clean and maintain tools, test equipment, and motor vehicles. |
-
| Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools. |
-
| Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment. |
-
| Collaborate with other workers to locate and correct malfunctions. |
-
| Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status. |
-
| Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints. |
-
| Designate cables available for use. |
-
| Determine viability of sites through observation, and discuss site locations and construction requirements with customers. |
-
| Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems. |
-
| Dig holes or trenches as necessary for equipment installation and access. |
-
| Drive crew trucks to and from work areas. |
-
| Enter codes needed to correct electronic switching system programming. |
-
| Examine telephone transmission facilities to determine requirements for new or additional telephone services. |
-
| Inspect equipment on a regular basis to ensure proper functioning. |
-
| Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment. |
-
| Install updated software, and programs that maintain existing software or provide requested features such as time-correlated call routing. |
-
| Maintain computer and manual records pertaining to facilities and equipment. |
-
| Measure distances from landmarks to identify exact installation sites for equipment. |
-
| Note differences in wire and cable colors so that work can be performed correctly. |
-
| Perform database verifications, using computers. |
-
| Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas. |
-
| Place intercept circuits on terminals to handle vacant lines in central office installations. |
-
| Program computerized switches and switchboards to provide requested features. |
-
| Provide input into the design and manufacturing of new equipment. |
-
| Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions. |
-
| Remove and remake connections to change circuit layouts, following work orders or diagrams. |
-
| Remove and replace plug-in circuit equipment. |
-
| Remove loose wires and other debris after work is completed. |
-
| Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment. |
-
| Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems. |
-
| Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures. |
-
| Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals. |
-
| Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses. |
-
| Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools. |
-
| Test connections to ensure that power supplies are adequate and that communications links function. |
-
| Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation. |