-
| Answer phone calls and direct calls to appropriate parties or take messages. |
-
| Attend meetings to record minutes. |
-
| Compile, transcribe, and distribute minutes of meetings. |
-
| Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors. |
-
| Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives. |
-
| File and retrieve corporate documents, records, and reports. |
-
| Greet visitors and determine whether they should be given access to specific individuals. |
-
| Interpret administrative and operating policies and procedures for employees. |
-
| Make travel arrangements for executives. |
-
| Manage and maintain executives' schedules. |
-
| Meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors. |
-
| Open, sort, and distribute incoming correspondence, including faxes and email. |
-
| Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. |
-
| Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings. |
-
| Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software. |
-
| Prepare responses to correspondence containing routine inquiries. |
-
| Process payroll information. |
-
| Provide clerical support to other departments. |
-
| Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution. |
-
| Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures. |
-
| Set up and oversee administrative policies and procedures for offices or organizations. |
-
| Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material. |